About Us
Effective Date: November 13, 2026
Last Updated: November 13, 2026
Muxreno is an online retail brand operated by Guangzhou Qinchou Trading Co., Ltd. Our website is intended to help shoppers understand the product they are considering, the steps involved in ordering it, and how to seek support if a question arises before or after delivery.
A More Informed Shopping Experience
At Muxreno, product pages provide the information relevant to the items offered at the time of a visit. Available products and their specifications can change, so we encourage customers to check current descriptions, variants and product-specific conditions instead of relying on assumptions about every item in the catalogue.
Delivery Decisions Made Clear
During checkout, a customer can see whether a delivery method is available for the selected items and destination and review the charge shown for that order. The Shipping Policy explains our standard processing and estimated transit stages and how any qualifying free-shipping promotion is applied. Delivery availability is determined by the actual destination and service options rather than a general promise to ship everywhere.
Assistance After Purchase
If an order needs correction, is delayed, or arrives with a problem, customers may contact the support address below. For eligible returns, our Return & Refund Policy sets out the request period, item conditions, cost responsibility and refund process. The company address below is a business identification address, not an automatically designated parcel-return facility. Please follow the instructions supplied for an authorized return.
Business Information
Operating Company: Guangzhou Qinchou Trading Co., Ltd.
Unified Social Credit Code (USCC): 91440118MAKAPN0J73
Company Address: Room K356, 5th Floor (Factory Building A2), No. 2 Yejing Street, Xintang Town, Zengcheng District, Guangzhou
Support Email: service@muxreno.com
Contact Phone: +86 13356829347
Business Hours: Monday to Friday: 9:00 AM - 5:00 PM (UTC+8, China Standard Time)
Website: https://muxreno.com